The retail landscape is fast evolving, shaped by changing customer demands, the growth of online retailers, increased competition and advances in technology. Regardless of these changes, the customer remains at the heart of the retail ecosystem. Retailers need to do all they can to deliver an excellent customer experience, streamline the shopping process and meet shopper requirements.
Our CEO, David Buckingham, shares his views on how emerging technology can maintain personalisation in an age of cashierless stores, with Charged.
Read the article in full: Can Emerging Technology Maintain Personalisation in the Age of Cashierless Retail Stores?