Whatever your sector, Ecrebo OnPoint can help you know more, engage more and sell more. Designed for ultimate flexibility, our smart software performs powerfully across every modern retail environment. So you can relax, knowing it will soon adapt to – and address – your very specific challenges.
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Your Challenges

Today’s homeware and DIY sector faces many tough issues. Online and discount competition. Store closures. Dwindling footfall. A crowded market. Luckily, OnPoint is on hand.

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Our Solutions

Our smart software helps some of the world’s leading retailers boost profits with relevant and targeted messaging, drawn from a wealth of real-time customer data.

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Our Experience

Household names in retail trust us because they know our software is fully scalable. We’re constantly developing our technology to learn more – so you can sell more.

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Our Approach

Our dedicated team works as hard as you do. So we won’t rest until you’re getting the very best out of our software and enjoying maximum return on investment.

Building For The Future

How we help homeware retailers know more, engage more and sell more

OnPoint E-Receipts

Delivers Dynamically Relevant Messaging

Once the sale is in the bag, deliver a content-rich and clearly branded digital receipt via email. This content can be cleverly targeted, with attractive offers to encourage repeat purchases. As well as making returns simpler, it also offers:

  • More variety: Targeted offers, loyalty statements, recommendations, feedback requests, social sharing, reviews
  • More relevant: Send targeted promotions and messages including how-to videos, warranty information
  • More insight: Learn more about your customers to develop better communication, driving repeat footfall, boosting profits
  • More convenience: Integrates easily with your existing CRM system, helping create a single profile of each customer

OnPoint Coupon

Create Targeted, Relevant Offers Instantly

Our powerful coupons have already helped boost profits for a range of retailers. Handed to customers personally at the till with their receipt, targeted offers and incentives are among the many benefits that help drive return visits:

  • More personal: Deliver precisely pinpointed messages and offers in real-time, directly and one-to-one
  • More triggers: Customer profiles, location, spend, basket triggers. Works for non-loyalty members too
  • More incentives: Seasonal promotions,  upcoming offers, all successfully tempting customers back in-store 
  • More options: Stretch spend, money off, in-store messages, loyalty rewards, brand-funded promotions 

OnPoint Message

Dynamic On-receipt Marketing

Turn your receipts into a powerful marketing tool, with personalised real-time messages for every customer. Add logos, graphics and friendly individual greetings for that standout personal touch. Also gives your business:

  • More freedom: Add marketing content to your receipts, make changes across your estate in seconds
  • More preferences: In-store offers, seasonal messages, price matches, product recalls
  • More loyalty: Show loyalty points, bonus progress, or ‘join now’ message for non-members
  • More prominence: Highlight and reinforce your brand promise and other local marketing initiatives

OnPoint Display

Puts Your Customers in Control

Engage your audience while they pay with a customer-facing touchscreen at point of sale. Display marketing messages, offer digital receipts, request instant feedback. It’s an engaging tool for you too:

  • More exact: Improves the accuracy of your data by letting the customer enter their own email address on screen
  • More compliant: Prompts for marketing opt-in are vital for new European GDPR laws from May 2018 
  • More insight: Ask your customers what they think in person, in real-time, using simple pop-ups
  • More flexibility: Adapt easily to find out any data, from purchase type to receipt preference

OnPoint Feedback

Discover What Customers Really Think

Discover what your loyal customers really think, so you can keep them coming back again and again. Vital feedback about their experience can be collected and monitored in real-time, so you can act quickly. Other benefits include:

  • More appealing: Feedback request prompted via OnPoint E-Receipt or OnPoint Display with a simple smiley or sad face
  • More choice: Longer, text-based comments can be collected through a dedicated portal
  • More traceable: All feedback is tied to point of sale, including store number, cashier, time and transaction number
  • More satisfaction: You’ll receive feedback in real-time, so can react immediately to any issues that arise

Ready to boost your sales with Ecrebo OnPoint?

We can’t wait to show you how quickly you’ll see the benefits:
  • Capture real-time transaction data
  • Drive long-term loyalty
  • Encourage repeat purchase
  • Engage with your customers

Request a demo

More Peace Of Mind For Your IT Team

Maximum Power. Minimum IT Disruption 
With OnPoint, there’s no hardware involved – just a super-smart software platform tailored specifically for today’s homeware and DIY sector. It’s simple to install. And once it’s up and running, it’s equally easy to update and manage.

OnPoint’s clever design means you don’t have to change your point of sale (POS) hardware or software. Thanks to its lightweight and seamless integration, you only need to install OnPoint Capture on your POS, with no other alterations required.

 

OnPoint Capture is a standalone cross-platform application that works as a local service on virtually any POS system. Once installed, its adapter produces a set of modules that acquire and process relevant transactional data generated at the till. This information is then sent to the Ecrebo cloud, allowing further interaction with customers via printed or digital media.

 

Interaction is achieved through a lightweight integration deployment set, featuring data interception modules, executables and retailer-specific configuration files. These modules include a low-level Windows filter driver that intercepts print data from the POS application and submits it to OnPoint Capture for processing.


The solution is configured specifically for your individual POS set-up. Once you’ve activated the web-based OnPoint Manager, real-time delivery and configuration of targeted communications will begin, prompted by physical transactions at your till.

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