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  • Ecrebo Retail Loyalty: Aligning Perceptions Report

    Category: Research Report

    Compiled from data gathered from interviews with more than 100 senior retail decision-makers and over 1,000 consumers, this report highlights the differences and similarities in attitudes towards retail loyalty schemes from both sides of the checkout.

    Download the report today. 

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    Ecrebo Retail Reality Report

    Category: Research Report

    We surveyed 100 senior retail decision-makers on their views on loyalty schemes, the customer experience and the quest for personalisation. We discovered that although personalisation is important, 34% of retailers don’t have the right technology, and 38% don’t have access to the right data. See the full results in our latest retailer research report, The Retail Reality.

     

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    Retail Reality Report: Infographic

    Category: Research Report

    We surveyed 100 senior retail decision-makers on their views on loyalty schemes, the customer experience and the quest for personalisation. We discovered that although personalisation is important, 34% of retailers don’t have the right technology, and 38% don’t have access to the right data.

    Check out the infographic that accompanies our Retail Reality Report. 

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    Ecrebo UK Consumer Insight Index

    Category: Research Report

    We polled 1000 UK shoppers on their thoughts on loyalty, rewards, personalisation and more. Did you know that 76% say coupons change the way they shop? And 74% want personalised, relevant offers? Find out the full results in our latest consumer research report, the UK Consumer Insight Index.

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    UK Consumer Insight Index: Infographic

    Category: Research Report

    We recently polled 1000 UK consumers on their thoughts on loyalty, rewards, personalisation and more in our UK Consumer Insight Index. Check out the infographic that accompanies our UK Consumer Insight Index, which shows what consumers really want from their shopping experience.

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    The Digital Receipt Opportunity

    Category: EBook

    Other than the product purchased, the receipt is often the only thing a customer leaves your store with.

    Download our 'Digital Receipt Opportunity' ebook to understand what to consider when implementing e-receipts, how to navigate the path to adoption, and what to look for in a supplier.

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    Getting Personal: Waitrose Partners with Ecrebo

    Category: Case Study

    Waitrose turned to Ecrebo to improve the way it engaged with instore customers, opening up a powerful and dynamic marketing channel. Our software enables Waitrose to communicate with its in-store customers at the point of sale and in real-time through highly targeted coupons and messages.

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    PANDORA deploys Ecrebo digital receipts for single customer view

    Category: Case Study

    One of the world’s largest jewellery retailers, PANDORA, has deployed Ecrebo's digital receipts platform across all its UK stores. By offering customers digital receipts at the point of sale, see how PANDORA leverages our e-receipts to improve in-store sales revenues through better consumer insights and targeted marketing communication. 

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    See how OnPoint turns goodbyes at the till into good buys in the future

    Category: VIDEO

    The way shoppers buy is changing. And in the face of huge competition, attracting them and keeping them loyal has never been so challenging. Ecrebo OnPoint is the world’s smartest, fastest, and easiest point of sale marketing platform. And it helps you take action with every transaction. Our latest animation explains. 

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    M&S Recognises Customer Loyalty with More Relevant Offers

    Category: Case Study

    M&S is one of the UK’s leading retailers, with over 1,330 stores worldwide and sells high quality, great value products to 32 million customers through its 900+ UK stores and e-commerce platform. 

    Ecrebo was taken on by M&S in 2012 to help improve its offer to customers, by recognising loyalty and offering them access to better and more relevant offers.

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    Our smart software means you can react in real-time to real opportunities 

    Helping you turn goodbyes at the till into good buys in the future. 

    Introducing Ecrebo OnPoint

    Pre-purchase

    With multiple channels on the path to purchase, how can you make your brand stand out?
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    During-purchase

    With 90% of transactions taking place in store, how can you engage customers and keep them coming back?

    EXPLORE

    Post-purchase

    How can you engage your customers after the sale to keep them coming back to you and drive long-term loyalty?

    EXPLORE

    You’re in good company

    Learn about the brands that are changing the loyalty landscape