Enjoy More Of Everything 

It’s easy to lose track of your customers in today’s crowded retail landscape. But OnPoint helps you guide them on the pathway to purchase, straight to your door.

With no expensive hardware, it integrates easily with existing software in a few weeks. And once installed, it tracks every journey of every customer. In real-time.

So you’ll soon know who’s buying what and when. How to reward them with personalised promotions. And how to build a loyal audience and boost profits.

This proven know-how is already delivering results for some of the world’s biggest brands. Like them, you could soon know more, reward more and sell more.

More At Its Core

 

At the beating heart of OnPoint is our smart software. Easy to set up and use, it captures real-time data from every transaction, whether it’s a swipe, tap or cash. This invaluable information is quickly fed to OnPoint Manager, making it easy to control your data, see what you’ve been missing and take affirmative action, quickly. 

Best of all, each component comes as part of your OnPoint platform. So with one smart investment, you can start making equally smart decisions about your future. 

OnPoint Capture 

Real data. In real-time.

Delivers in-depth in-store transaction data faster and better, without the need for integration. Puts real-time reporting and analytics at your fingertips. Manage everything from supply chain, inventory and promotions to store performance. 

  • Gathers all online and in-store transaction data in real-time
  • Information available from a central hub within minutes
  • Data includes store, product, sales assistant, date and time
  • Integrate with other data sources, eg contextual and social

OnPoint Manager

Everything you need. All in one place. 

Beautifully simple. Massively powerful. OnPoint Manager lets you quickly create, design and manage personalised customer campaigns. With built-in reporting and monitoring, everything you need is in one place. So your data is more rewarding.

  • Set up fully integrated campaigns in minutes
  • Create bespoke messaging for your customers
  • Works across multiple non-Ecrebo channels
  • Enjoy accurate previews of promotion designs

OnPoint Reporting

Dynamic data. In more depth.

Puts your data to work and gives you a more in-depth view of all your multi-channel engagements. Helps you see what you’re missing when it comes to things like brand and promotion performance. So you can make smarter decisions to boost profits.

  • See all in-store and online transactions
  • Digital receipt request, delivery, opens, etc 
  • Read customer satisfaction and feedback
  • Track membership numbers and trends

OnPoint Interface

Connecting your world. Quickly.

The powerful and simple way to share real-time transaction data with your other enterprise systems. Enriching the data you receive back, making it more valuable to your business. Using industry standard data formats enables seamless integration with your existing Point of Sale.

  • Works seamlessly with other data sources
  • Gives you a 360° view of your customers
  • Track inventory and real-time sales data
  • Significantly reduces the need for bespoke development

OnPoint

Tracks the entire customer journey

OnPoint tracks every touchpoint of the entire customer journey, reporting in real-time so you know exactly how to react and reward.

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Pre-Purchase

Today’s multi-channel marketplace is a crowded one. In a busy world of social promotions, mobile marketing and online research and reviews, it’s vital to make your brand stand out. OnPoint helps you engage with the right audience instantly – so you’re talking to the people who matter before they even set foot in-store.

During-Purchase

It may be an increasingly digital world, but 90% of transactions still happen in-store. So how do you make the most of the personal touch? OnPoint engages customers directly with every swipe and tap, thanks to targeted messaging and promotions. It makes the path to purchase easy and inviting – ensuring plenty of return journeys.

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Post-Purchase

OK, the sale is in the bag, but how do you keep your customers coming back for more? OnPoint gives you powerful tools to engage with your audience after purchase and reward them for their custom in real-time. So they get compelling content and attractive offers. And you get long-term loyalty and repeat business.

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Want to make smarter decisions and boost your profits? 

Book an OnPoint demo today. We’ll soon show you its many proven benefits: 
  • Capture real-time data 
  • Encourage repeat purchases 
  • Engage your customers
  • Build long-term loyalty
  • Proven return on investment

Request a demo

Who's On Board

We already help some of the biggest names in retail to know more, engage more and sell more. From fashion to phones – and everything in between – here are just a few of the brands who benefit from being on board with OnPoint.

Dixons Carphone
Miss Selfridge
TopShop
Uniqlo
Waitrose
PANDORA
M&S