The UK Consumer Insight Index

Want to know what today’s savvy shoppers really think about loyalty and personalisation? The answers are all in the Ecrebo UK Consumer Insight Index. Download your FREE copy today. 

Our in-depth analysis shows exactly what shoppers want in 2018. Compiled from interviews with more than 1,000 UK consumers, its detailed findings include:


  • 85% of consumers are more likely to shop with a brand offering a loyalty scheme
  • 76% of shoppers say coupons change the way they shop
  • 74% of respondents want personalised, relevant offers to keep them loyal


This fascinating report clearly shows the changing tide of consumer loyalty – and why it’s vital to keep pace with this revolution in retail.


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