Implementation Business Analyst




Job Title: Implementation Business Analyst
Reports to: Product Operations Director
Department: Product 
Location: Reading, UK


Job Purpose

An Implementation Business Analyst at Ecrebo is responsible for the requirements definition for all day to day BAU work for existing clients, and the capturing of requirements for all new clients who we are onboarding to the Ecrebo platform.
The role sits within the Product and Technology Organisation at Ecrebo and will report to the Product Operations Director:


Main Duties

  • Own the requirements definition for all BAU change requests initiated by a client
  • During the initial engagement when onboarding a new client, work with the client to define their requirements and identify any gaps in the Product. This will include running workshops and
    documenting the outcomes.
  • Align new onboarding or BAU change requests to the Product strategy with the Product Manager
  • Facilitate the meetings / workshops to ensure the clients and Ecrebo are aligned, and the requirements are understood
  • Work with the engineering teams to break down the requirements into deliverable features and stories
  • Manage the requirement, including the stories, through to delivery
  • Work with the Product Operations Director to maintain the delivery status for each requirement
    and onboarding
  • Support the client during UAT and deployment of the requirement into production
  • Manage any external documentation (Help guides, API documentation) associated with the requirement
  • Work with the Product Operations Director to continually review and iterate improvements to the Product Delivery Lifecycle

Required Skills

  • At least 5 years working as a business analyst or Product Owner within a retail environment
  • Experience of working within a product-led agile delivery environment
  • Experience of user-centric design principles
  • Experience of working with JIRA and Confluence
  • Excellent communication skills and experience of working with clients and 3 rd parties

Apply for this role

To apply for the role of Implementation Business Analyst, submit the form on this page or send a copy of your CV and a covering letter stating why you wish to apply for this position, and why you want to work for Ecrebo to: 

Strictly no recruitment agencies.