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The Ecrebo Perspective

Hear from our team on how to keep innovating, to engage with your customers in an omnichannel world.

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Know your customers: using behavior analytics in retail

In the past, most retailers didn’t know their customers very well. Despite having regular customers, retailers focused on their products, supply chain, and getting items on the shelf. The hope was that by piling products high, people would buy them, without knowing their customers' exact needs.

Loyalty
Michael Poyser
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