BEYOND THE RECEIPT
A digital receipt platform is software that replaces or supplements paper receipts at checkout with a digital version delivered via email, SMS, or mobile app. It enables retailers to include personalized marketing content — such as offers, loyalty messaging, and product recommendations — within the receipt itself, turning a routine transaction into an active customer engagement channel. Shoppers are asking for it: a Green America survey reported by Retail Dive found that 89 percent of respondents would like retailers to offer digital receipts as an option.
Transform paper receipts into digital customer touchpoints that drive engagement and loyalty. Our digital receipt solution offers email receipt delivery, mobile app connectivity, enhanced customer engagement opportunities, and sustainable paperless solutions that create new digital marketing opportunities for your business.
Ecrebo’s digital receipt capabilities include four core tools: Email Receipt Delivery, Mobile App Connectivity, Enhanced Customer Engagement, and Digital Marketing Opportunities.
Email Receipt Delivery
Automated digital receipt delivery via email
- Instant email delivery
- Branded receipt templates
- Mobile optimization
- Delivery tracking
Mobile App Connectivity
Works seamlessly with mobile applications
- In-app receipt storage
- Push notifications
- Digital wallet connectivity
- Offline access
Enhanced Customer Engagement
Transform receipts into engagement opportunities
- Personalized messaging
- Product recommendations
- Survey capabilities
- Social sharing
Digital Marketing Opportunities
Leverage receipts for marketing and promotion
- Targeted promotions
- Cross-sell campaigns
- Customer feedback
What does a digital receipt look like?
Real examples of how digital receipts deliver personalized offers and create engaging customer experiences.
Mobile Email Receipt
Digital receipt delivered via email with personalized offers
- Complete transaction details with itemized breakdown
- Mobile-optimized design for easy viewing
Email Receipt with Campaigns
Rich digital receipt featuring seasonal promotional campaigns
- Full transaction history with VAT breakdown
- Seasonal campaign integration with relevant offers
- Customer feedback collection for continuous improvement
Digital receipts offer significant advantages for both businesses and customers, from environmental benefits to enhanced engagement opportunities.
Environmental Impact
Reduce paper waste and environmental footprint
Up to 80% reduction in paper usage
Customer Engagement
Higher engagement rates compared to traditional receipts
3x higher engagement rates
Global Accessibility
Access receipts anywhere, anytime from any device
24/7 accessibility
What role do digital receipts play in loyalty programs?
Digital receipts provide an eco-friendly alternative to paper receipts while creating new opportunities for customer engagement and marketing. Transform every transaction into a digital touchpoint that drives customer loyalty and business growth.
Paperless solution for sustainability
Rich media and engagement features
Available across all devices
For a full breakdown of how Ecrebo captures and processes transactions in real time, see How Ecrebo Works.
Digital receipts increase customer loyalty by delivering personalized offers and loyalty rewards at the moment a customer is most engaged — immediately after a purchase. Retailers can include points summaries, next-visit incentives, and relevant product recommendations, driving repeat visits and increasing customer lifetime value.
COMMON QUESTIONS
How do digital receipts increase customer loyalty?
Digital receipts increase customer loyalty by delivering personalized offers and loyalty rewards at the moment a customer is most engaged — immediately after a purchase. Because the receipt is opened by the vast majority of recipients, it provides a high-visibility channel for loyalty program enrollment, targeted promotions, and repeat visit incentives.
Can digital receipts integrate with existing loyalty programs?
Yes. Ecrebo’s digital receipt platform integrates with existing loyalty programs to deliver points updates, tier status, and targeted reward offers directly within the receipt. No separate app or customer registration is required at checkout.
What is the environmental impact of switching to digital receipts?
Switching to digital receipts reduces paper usage by up to 80%. For high-volume grocery retailers, this represents a significant reduction in thermal paper consumption and the associated environmental costs. Digital receipts also eliminate BPA exposure from thermal paper, which is an increasing regulatory concern in UK and European retail.
Transform your customer experience with digital receipts that engage, inform, and create lasting connections with your customers.